Weston Hall Hotel Sure Hotel Collection by Best Western

Weston Hall is a lovely old English building and has a classic look both outside and inside. The staff were very friendly and helpful. We were in a small room (21) with a three quarter bed. It was a bit small really but we were only staying the one night. Apart from the small size it was very clean and tidy. We were welcomed by Graham on the reception, served in the bar by Lisa and looked after in the restaurant by Sof. Many thanks to all three for making our short stay so enjoyable.

Lovely hotel and excellent value for money. Staff very good and helpful. Lovely atmosphere and the food excellent. We were staying for a function and that was excellent as well. Beds Lovely and comfy. Look forward to my next visit. Thanks.

room was comfortable and very clean, only problem was the view, it was of a brick wall which blocked the light out there was also wall paper coming away from the wall in various areas which made the room look a bit shabby, tv control was quite difficult to use for a control, could not work out how to get the tv guide up so really didnt know what was on.

Myself and daughter travelled from Wales for a family funeral. Our family lived local to the hotel, and the wake was being held there, so it made sense for us to stay there. We arrived early, and the lady at reception said it wouldn't be a problem to book in early. Just give them half an hour to sort it. We decided to get lunch in their dining room as we'd been up and on the go from 5.30 am and hadn't eaten! The young lady who waited on us was brilliant, Louise, she was efficient in helping with my daughters allergy and the chef came and had a chat with her about what he could do or adapt for her and even came up with a dessert that wasn't on the menu! Wonderful staff there! We didn't have time to finish our meal, and Louise said it wasn't a problem, we could have it later as room service. The wake that was catered for was exceptionally done. They were efficient in giving drinks on entry, and the food was well received. They respectfully and effectively cleared the empty glasses, cups, and plates in a very busy room. The room was a twin room with a double bed and a single bed. I asked for an accessible room, which it was. There was a walk-in shower. The bed was a little high for me but comfortable to sleep in, the mattress was firm and that's my preference for my joint problems. My daughter also said her mattress was firm and comfortable to sleep on. The shower was easy to use and had a good amount of water pressure and heat, also complimentary wash products which smelt nice. The room was warm, and there was a kettle, and with complimentary tea/coffee/milk, etc,

Staff efficiency Facilities- bar, restaurant and gardens Room decor as advertised. Newly renovated modern bathroom with roll top bath Reception responded quickly to any requests Personalised dessert for our wedding anniversary. Accommodating our requests to be seated for breakfast away from other guests due to illness. Nothing was too much trouble.